Question

我在星号11中使用队列：

CLI> core show version
Asterisk 11.13.1~dfsg-2+b1 built by buildd @ brahms on a x86_64 running Linux on 2015-01-05 21:34:10 UTC

但是当会员接听电话时，会员不会被标记为“使用中”

我想做的是： - 存储在星号内部数据库真实成员扩展中 - 会员将使用带有LocalChannel（如Local / 001 @ test-queue-member）的“假”分机号码拨打，该号码将从数据库中获得真正的成员分机 - 向该成员发布公告 - 当会员回答（比如记录）时做一些事情

首先，成员扩展名为：

[999]
username=999
Callerid="999" <999>
secret=0999
context=test-queue-ctx
type=friend
language=fr
host=dynamic
dtmfmode=RFC2833
dtmfmode=info
qualify=yes
nat=yes
canreinvite=no
insecure=invite,port
call-limit=1
callcounter=yes
deny=0.0.0.0/0.0.0.0
permit=0.0.0.0/0.0.0.0

下一个队列conf：

[test-queue]
music=blank
strategy=rrmemory
timeout=9
retry=1
wrapuptime=2
maxlen=0
announce-frequency=0
announce-holdtime=no
ringinuse=no
setinterfacevar=yes
setqueueentryvar=yes
setqueuevar=yes
eventwhencalled=yes
eventmemberstatus=yes
autofill=no

这里是拨号计划：

[test-queue-ctx]
exten => _X.,1,Noop()
    same => n,Ringing()
    ;; Queue options
    ;;      c: continue in the dialplan if the callee hangs up
    ;;      i: ignore call forward requests from queue members and do nothing when they are requested
    ;;      r: ring instead of playing MOH
    ;;      R: stops moh and rings once an agent is ringing
    ;;      h: allow callee to hang up by pressing *.
    ;;      H: allow caller to hang up by pressing *.
    same => n,Queue(test-queue,cirRhH,,,300,,,test-announce)
    same => n,NoOp("Dialstatus=${DIALSTATUS}")

[test-announce]
exten => s,1,NoOp()
    same => n,Playback(hello-world)
    same => n,Return()

[test-queue-member]
exten => _X.,1,NoOp(Dialling ${EXTEN})
    same => n,Macro(test-queue-dial,${EXTEN})

[macro-test-queue-dial]
exten => s,1,NoOp(Dialling ARG1=${ARG1})
    same => n,GotoIf($["${DB(AGENT/${ARG1}/PHONE)}" != ""]?dial,1:dial-NOPHONE,1)

exten => dial,1,NoOp(AgentDial,agent_id: ${ARG1},phone: ${DB(AGENT/${ARG1}/PHONE)})
    same => n,Dial(SIP/${DB(AGENT/${ARG1}/PHONE)},10,rotwhgU(test-queue-answer^${ARG1}))  ; Ring the interface, 10 seconds maximum
    same => n,NoOp("DialStatus=${DIALSTATUS}")
    same => n,GotoIf($[${DIALSTATUS} != "ANSWER"]?dial-${DIALSTATUS},1)
exten => dial-NOANSWER,1,Hangup()
exten => dial-BUSY,1,Busy()
exten => dial-CHANUNAVAIL,1,Hangup()
exten => dial-CONGESTION,1,Congestion()
exten => dial-NOPHONE,1,Hangup()

[test-queue-answer]
exten => s,1,NoOp("test-queue-answer")
    same => n,Return()

最后我在星号CLI中将成员添加到队列中：

CLI> database put AGENT/001 PHONE 999
CLI> queue add member Local/001@test-queue-member to test-queue

但是当我这样做时，当用户呼叫时，输入队列和成员答案，成员不是“InUse”，并且有“No callers”

CLI> queue show test-queue
test-queue has 0 calls (max unlimited) in 'rrmemory' strategy (1s holdtime, 3s talktime), W:0, C:1, A:5, SL:0.0% within 0s
   Members: 
      Local/001@test-queue-member (ringinuse disabled) (dynamic) (Not in use) has taken 1 calls (last was 916 secs ago)
   No Callers

我如何解决这个问题？

Answer 1

在做自己的＆＃34;宠物排队之前＆＃34;阅读它应该如何，这是个好主意，例如在freepbx.org源代码/ dialplan。

如果你想拥有状态，你应该使用带状态的通道或通过提示手动执行状态。本地通道不是为单线连接而设计的，因此没有状态。

有关提示的详细信息，请参阅此页https://wiki.asterisk.org/wiki/display/AST/Extension+State+and+Hints

Asterisk 11，Queue＆amp;本地渠道状态

1 个答案: