Question

使用演示API时一切正常。我按照“上线”程序，API密钥现在是“实时”，我更新了所有生产设置。

创建信封时，我收到以下错误消息：

{"errorCode"=>"ACCOUNT_LACKS_PERMISSIONS", "message"=>"This Account lacks sufficient permissions."}

我试图在json上将嵌入参数设置为false，但显然它没有做任何不同的事情。

{:embedded => false,:name => "XXX yyy",:email => "XXX@yyy.com",:role_name => "Propriétaire", :sign_here_tabs => ... }

关于如何解决这个问题的任何想法？谢谢！

编辑：这是JSON请求：

    {
      "emailBlurb": "deijzed",
      "emailSubject": "dzeidjezij",
      "documents": [
        {
          "documentId": "1",
          "name": "2017-11-09_21h_50m_52s.pdf"
        }
      ],
      "recipients": {
        "signers": [
          {
            "accessCode": "",
            "addAccessCodeToEmail": false,
            "customFields": null,
            "idCheckConfigurationName": null,
            "idCheckInformationInput": null,
            "inheritEmailNotificationConfiguration": false,
            "note": null,
            "phoneAuthentication": null,
            "recipientAttachment": null,
            "requireIdLookup": null,
            "roleName": "Propri\u00c3\u00a9taire",
            "routingOrder": 1,
            "socialAuthentications": null,
            "recipientId": 1,
            "email": "xxx@company.com",
            "name": "xxx yyy",
            "autoNavigation": false,
            "defaultRecipient": false,
            "signatureInfo": null,
            "tabs": {
              "approveTabs": null,
              "checkboxTabs": [
                {
                }
              ],
              "companyTabs": null,
              "dateSignedTabs": [

              ],
              "dateTabs": null,
              "declineTabs": null,
              "emailTabs": [

              ],
              "envelopeIdTabs": null,
              "fullNameTabs": [

              ],
              "listTabs": [

              ],
              "noteTabs": null,
              "numberTabs": [

              ],
              "radioGroupTabs": [
                {
                }
              ],
              "initialHereTabs": [
                {

                }
              ],
              "signHereTabs": [
                {
                }
              ],
              "signerAttachmentTabs": null,
              "ssnTabs": null,
              "textTabs": [
                {

                }],
              "titleTabs": [

              ],
              "zipTabs": null
            }
          },
          {
            "accessCode": "",
            "addAccessCodeToEmail": false,
            "customFields": null,
            "idCheckConfigurationName": null,
            "idCheckInformationInput": null,
            "inheritEmailNotificationConfiguration": false,
            "note": null,
            "phoneAuthentication": null,
            "recipientAttachment": null,
            "requireIdLookup": null,
            "roleName": "company",
            "routingOrder": 2,
            "socialAuthentications": null,
            "recipientId": 2,
            "email": "xxx@yyy.com",
            "name": "xxx yyy",
            "autoNavigation": false,
            "defaultRecipient": false,
            "signatureInfo": null,
            "tabs": {
              "approveTabs": null,
              "checkboxTabs": [

              ],
              "companyTabs": null,
              "dateSignedTabs": [
                {
                }
              ],
              "dateTabs": null,
              "declineTabs": null,
              "emailTabs": [

              ],
              "envelopeIdTabs": null,
              "fullNameTabs": [

              ],
              "listTabs": [

              ],
              "noteTabs": null,
              "numberTabs": [

              ],
              "radioGroupTabs": [

              ],
              "initialHereTabs": [
                {
                }
              ],
              "signHereTabs": [
                {

                }
              ],
              "signerAttachmentTabs": null,
              "ssnTabs": null,
              "textTabs": [

              ],
              "titleTabs": [

              ],
              "zipTabs": null
            }
          }
        ],
        "carbonCopies": [

        ]
      },
      "eventNotification": {
        "useSoapInterface": false,
        "includeCertificateWithSoap": false,
        "url": "xxxxx",
        "loggingEnabled": true,
        "envelopeEvents": [

        ],
        "recipientEvents": [
          {
            "includeDocuments": true,
            "recipientEventStatusCode": "Completed"
          }
        ]
      },
      "status": "sent",
      "customFields": null
    }

Answer 1

我可以看到您正在使用“eventNotification”，所以请您检查您使用DocuSign购买的订阅/计划是否支持DocuSign连接。如果没有，那么您需要联系您的DocuSign客户经理以启用此功能。

Answer 2

问题出在我身边：用于欧洲账户的API端点不是www.docusign，而是eu.docusign

再次感谢您的帮助

Docusign REST API错误：此帐户缺少足够的权限

2 个答案: