我们已经按照以下结构安装了 MS Dynamics CRM 365：
2 前端（子网 1） 2 后端（子网 2） 1 个部署服务器（子网 2） 2 个 SQL 服务器集群（子网 3）
创建组织并导航后打开门户 http://localhost/test
浏览器中显示以下错误：
发生错误。
再次尝试此操作。如果问题仍然存在，请查看 Microsoft Dynamics 365 社区以获取解决方案或联系您组织的 Microsoft Dynamics 365 管理员。最后，您可以联系 Microsoft 支持。
事件查看器错误：
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 12/21/2020 4:17:46 PM
Event time (UTC): 12/21/2020 1:17:46 PM
Event ID: 721f2fbf17df4bc2929208fa2b1f7c77
Event sequence: 11
Event occurrence: 5
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT-1-132530280420389099
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Dynamics 365\CRMWeb\
Machine name: zzzzzzz
Process information:
Process ID: 7400
Process name: w3wp.exe
Account name: domain\eeeeee
Exception information:
Exception type: CrmException
Exception message: System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Crm.ServerLocatorService.GetSiteSetting[T](String settingName, Boolean defaultOnError)
at Microsoft.Crm.Caching.OrganizationSettings.LazyLoadPrivGroup()
at Microsoft.Crm.Caching.OrganizationSettings.get_PrivilegeUserGroupSid()
at Microsoft.Crm.BusinessEntities.SecurityLibrary.CheckPrivilegeGroupForOrganization(WindowsIdentity identity, IOrganizationContext context)
at Microsoft.Crm.BusinessEntities.SecurityLibrary.TryCheckPrivilegeGroupForOrganization(ExecutionContext context, Boolean checkImpersonatePrivilege)
at Microsoft.Crm.Extensibility.ExternalMessageDispatcher.VerifyCallerOrigin(ExecutionContext context)
at Microsoft.Crm.Extensibility.ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, Guid callerRegardingObjectId, Int32 invocationSource, Version endpointVersion, OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest)
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.DispatchRequest(OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest, SdkResponseDescription responseDescription, SdkPerformanceCounterContext sdkPerformanceCounterContext)
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestRequestWithInstrumentation(OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest)
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.<>c__DisplayClass17_0.<ExecuteRequest>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, Guid targetCallerRegardingObjectId, UserType targetUserType, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode)
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestInternal(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext)
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext)
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #87E0490D
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
at Microsoft.Crm.Application.Platform.DataSource.RetrieveMultiple(QueryExpression query, Boolean retrieveLatest, Boolean useSystemUserContext, IOrganizationContext context)
at Microsoft.Crm.Application.Caching.CustomResourceLoader.GetCustomResources(IOrganizationContext context, Int32 cacheKey)
at Microsoft.Crm.Application.Caching.CustomResourceLoader.LoadCacheData(Int32 key, IOrganizationContext context)
at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.CreateEntry(TKey key, IOrganizationContext context)
at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.<>c__DisplayClass19_0.<LookupEntry>b__2()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCustomString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCultureString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.BasicResourceManager.GetCultureString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Controls.Header..ctor(Boolean isControlHeader)
at Microsoft.Crm.Controls.BasicHeader..ctor()
at Microsoft.Crm.Application.Controls.AppHeader..ctor()
at ASP.test5_default_aspx.__BuildControlcrmHeader()
at ASP.test5_default_aspx.__BuildControlTree(test5_default_aspx __ctrl)
at ASP.test5_default_aspx.FrameworkInitialize()
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Request information:
Request URL: http://zzzzzzz/Test5/default.aspx
Request path: /Test5/default.aspx
User host address: 172.16.xx.xxx
User: domain\eeeeee
Is authenticated: True
Authentication Type: Negotiate
Thread account name: domain\eeeeee
Thread information:
Thread ID: 165
Thread account name: domain\eeeeee
Is impersonating: True
Stack trace: at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
at Microsoft.Crm.Application.Platform.DataSource.RetrieveMultiple(QueryExpression query, Boolean retrieveLatest, Boolean useSystemUserContext, IOrganizationContext context)
at Microsoft.Crm.Application.Caching.CustomResourceLoader.GetCustomResources(IOrganizationContext context, Int32 cacheKey)
at Microsoft.Crm.Application.Caching.CustomResourceLoader.LoadCacheData(Int32 key, IOrganizationContext context)
at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.CreateEntry(TKey key, IOrganizationContext context)
at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.<>c__DisplayClass19_0.<LookupEntry>b__2()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCustomString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCultureString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.BasicResourceManager.GetCultureString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Controls.Header..ctor(Boolean isControlHeader)
at Microsoft.Crm.Controls.BasicHeader..ctor()
at Microsoft.Crm.Application.Controls.AppHeader..ctor()
at ASP.test5_default_aspx.__BuildControlcrmHeader()
at ASP.test5_default_aspx.__BuildControlTree(test5_default_aspx __ctrl)
at ASP.test5_default_aspx.FrameworkInitialize()
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Custom event details: